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Automatic Syncing

SignFlow automatically keeps your monday.com boards in sync with Adobe Sign through real-time webhooks. When an agreement's status changes in Adobe Sign, SignFlow processes the update and writes changes back to your board — no manual intervention needed.

How It Works

When you connect your Adobe Sign account, SignFlow registers a webhook with Adobe Sign. This webhook listens for agreement status changes (e.g., signed, cancelled, expired). When an event fires:

  1. Adobe Sign sends the event to SignFlow
  2. SignFlow identifies the linked monday.com item(s)
  3. SignFlow updates the board based on your configuration

What Gets Synced Automatically

Agreement Status

When enabled via the Agreement Status Sync setting (sync_status), SignFlow creates or updates a Status column on your board whenever an agreement's state changes in Adobe Sign. The status label reflects the current Adobe Sign state (e.g., IN_PROCESS, SIGNED, CANCELLED, EXPIRED).

See Configuration for how to enable or disable status sync.

Form Field Data

When the Agreements to Board setting is set to create_column or update_column, SignFlow syncs form field data (filled in by signers) from agreements back to your board columns whenever a status change event is received.

  • update_column — Updates existing board columns that match form field names
  • create_column — Creates new columns on the board if a matching column doesn't exist, then updates them

Field values are parsed based on their type — dates become Date column values, numbers become Number column values, and everything else maps to Text.

See Column Mapping for details on how fields are matched to columns.

Webhook Events

SignFlow processes the following Adobe Sign webhook events:

EventWhat Happens
Agreement status changedUpdates the mapped Status column on your board
Agreement status changedSyncs form field data back to the board (if configured)
Credentials expiredAdds an in-app notification prompting you to re-authenticate

App Uninstall Cleanup

When SignFlow is uninstalled from your monday.com workspace, all associated data is automatically cleaned up:

  • Adobe Sign webhooks are deregistered
  • Stored credentials and configuration are deleted
  • Agreement-to-item links are removed
note

Uninstalling SignFlow does not cancel any pending agreements in Adobe Sign. Those will continue independently.