Notifications
Configure notification emails sent to form owners when responses are submitted.
Enabling Owner Notifications
- Open Form Mailer sidebar on your form
- Toggle Notify form owner on
- Configure the notification template
Notification Settings
| Setting | Description |
|---|---|
| To | Email address(es) to notify — defaults to the form owner |
| CC | Additional recipients to copy |
| BCC | Hidden recipients |
| Subject | Notification subject line (supports placeholders) |
| Body | Notification email template |
Default Notification Template
Form Mailer provides a default notification template that includes all form responses:
Subject: New form response: {{Form Title}}
New response received for "{{Form Title}}" at {{Timestamp}}.
{{All Responses}}
View response: {{Response URL}}
The {{All Responses}} placeholder generates a formatted list of all questions and answers.
Custom Notification Templates
Customize owner notifications just like respondent emails:
<h2>New Lead Received</h2>
<table style="width: 100%; border-collapse: collapse;">
<tr>
<td style="padding: 8px; font-weight: bold;">Name</td>
<td style="padding: 8px;">{{Name}}</td>
</tr>
<tr>
<td style="padding: 8px; font-weight: bold;">Email</td>
<td style="padding: 8px;">{{Email}}</td>
</tr>
<tr>
<td style="padding: 8px; font-weight: bold;">Company</td>
<td style="padding: 8px;">{{Company}}</td>
</tr>
<tr>
<td style="padding: 8px; font-weight: bold;">Interest</td>
<td style="padding: 8px;">{{Which product are you interested in?}}</td>
</tr>
</table>
<p><a href="{{Response URL}}">View full response in Google Forms</a></p>
Multiple Notification Recipients
Send notifications to different people based on responses:
- Go to Conditions tab
- Create rules that route notifications to different email addresses
Example: Route by Department
| Condition | Notify |
|---|---|
Department equals "Sales" | sales@company.com |
Department equals "Support" | support@company.com |
Department equals "Engineering" | eng-leads@company.com |
| Default | admin@company.com |
Digest Mode
Instead of one email per response, you can receive a daily digest:
- Go to Settings → Notifications
- Set Frequency to Daily digest
- Choose the delivery time
The digest includes a summary table of all responses received that day.
note
Digest mode collects responses throughout the day. If no responses are received, no digest email is sent.