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Notifications

Configure notification emails sent to form owners when responses are submitted.

Enabling Owner Notifications

  1. Open Form Mailer sidebar on your form
  2. Toggle Notify form owner on
  3. Configure the notification template

Notification Settings

SettingDescription
ToEmail address(es) to notify — defaults to the form owner
CCAdditional recipients to copy
BCCHidden recipients
SubjectNotification subject line (supports placeholders)
BodyNotification email template

Default Notification Template

Form Mailer provides a default notification template that includes all form responses:

Subject: New form response: {{Form Title}}

New response received for "{{Form Title}}" at {{Timestamp}}.

{{All Responses}}

View response: {{Response URL}}

The {{All Responses}} placeholder generates a formatted list of all questions and answers.

Custom Notification Templates

Customize owner notifications just like respondent emails:

<h2>New Lead Received</h2>

<table style="width: 100%; border-collapse: collapse;">
<tr>
<td style="padding: 8px; font-weight: bold;">Name</td>
<td style="padding: 8px;">{{Name}}</td>
</tr>
<tr>
<td style="padding: 8px; font-weight: bold;">Email</td>
<td style="padding: 8px;">{{Email}}</td>
</tr>
<tr>
<td style="padding: 8px; font-weight: bold;">Company</td>
<td style="padding: 8px;">{{Company}}</td>
</tr>
<tr>
<td style="padding: 8px; font-weight: bold;">Interest</td>
<td style="padding: 8px;">{{Which product are you interested in?}}</td>
</tr>
</table>

<p><a href="{{Response URL}}">View full response in Google Forms</a></p>

Multiple Notification Recipients

Send notifications to different people based on responses:

  1. Go to Conditions tab
  2. Create rules that route notifications to different email addresses

Example: Route by Department

ConditionNotify
Department equals "Sales"sales@company.com
Department equals "Support"support@company.com
Department equals "Engineering"eng-leads@company.com
Defaultadmin@company.com

Digest Mode

Instead of one email per response, you can receive a daily digest:

  1. Go to SettingsNotifications
  2. Set Frequency to Daily digest
  3. Choose the delivery time

The digest includes a summary table of all responses received that day.

note

Digest mode collects responses throughout the day. If no responses are received, no digest email is sent.